[LM241492], Letter from Walter Seeley Mallory to Orville Benson, November 5th, 1900


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[LM241492], Letter from Walter Seeley Mallory to Orville Benson, November 5th, 1900





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Thomas A. Edison Papers, School of Arts and Sciences, Rutgers University


November 5th, 1900
Mr. Orville Benson, Manager,
Edison, N.J.
Dear Sir:-
Mr. Upton, our selling Agent for sand complaints about the delay in the filling of his orders. As stated to you, this is the one source of income we have at this time, and we would like to have you follow the orders up and see they are filled promptly. We have several orders from the Central Railroad of New Jersey, on which we are allowed to ship course sand from the outside of the pile, and for which we receive five cents per ton extra. These orders have been neglected, as we have those dated back October 1st and 6th, which are unfilled and there is an order dated October 18th for 500 tons, which is only partially filled. The delay in the shipment of these orders seems to be due to the fact that other work is done with the carts and the sand neglected. I think it would be well to arrange the teams so that a portion of them can work on the sand regularly and the others used for the general work.
Please give this matter your personal attention.
Yours very truly,
W.S. Mallory V.P.
P.S.-We have quite a number of complaints of late from our sand customers that the Edison office does not send them postal cards of notifications covering shipments made. Please take this matter up and see it is done in all cases in the future. This is very important, as it saves lots of annoyance both to the customers and ourselves when it is promptly carried out.
Yours truly,
patent [illegible] should go forward same day as shipment is made.
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